Business intelligence (BI) refers to skills, knowledge, technologies, applications, quality, risks, security issues and practices used to help a business to acquire a better understanding of market behavior and commercial context. For this purpose it undertakes the collection, integration, analysis, interpretation and presentation of business information. By extension, "business intelligence" may refer to the collected information itself or the explicit knowledge developed from the information.

BI applications provide historical, current, and predictive views of business operations, most often using data already gathered into a data warehouse or a data mart and occasionally working from operational data. eSoul support the use of this information by assisting in the extraction, analysis, and reporting of information. Common functionality of business intelligence applications includes reporting, OLAP, analytics, dashboards, scorecards, data mining, corporate performance management (CPM), and predictive analysis. Business Intelligence (BI) solutions can help you improve business performance by driving better decision making. Powered by Microsoft SQL Server and delivered through the familiar Microsoft 2007 Office system front-end, Microsoft business intelligence solutions work together to provide value to users of all types across your organization. With Microsoft Business Intelligence, the differences are simple but profound. Our benchmark-setting data warehousing, reporting, and performance management products will integrate seamlessly with your current systems. And just as importantly, they integrate with the familiar Microsoft Office Excel environment your people use every day. Only Microsoft Business Intelligence allows users at any level to interact with data, call up their own reports, and then share them enterprise-wide.